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Plain words

Every mattress word, explained once.

If a word on this site could make you think of another question, it is on this page. On every other page, the first time one of these words appears you can hover or tap it for the same explanation.

30-night swap

Sleep on it for 30 nights. If the feel is wrong, a Soft Top topper first, free; then one swap for another chapter, collected and delivered in one visit.

Base foam (reflex)

A firm, springy foam used as the base under the springs, or as the core of a foam mattress, so it sits level on your bed.

BS 7177

The British fire-safety standard for mattresses. "Low hazard" is the level required for homes. Every Chapter build is tested to it.

Comfort layers

The top 5 to 10 cm of the mattress: memory foam, latex, fibres. They set how it feels. The springs and base underneath set how it supports you.

Damask

A woven cover fabric with a raised pattern, used on traditional and hotel mattresses.

Delivered flat

Not rolled, compressed or boxed. Carried in by two people exactly as it was built, to the room you choose.

Density (kg/m³)

How much material is in a cubic metre of foam, in kilograms. It predicts how long the foam lasts. Under 40 goes soft in a few years; 50 and up stays level for eight to ten.

Edge support

How well the sides hold up when you sit on them or sleep near the edge. A foam rail or a steel rod does the job; cheap mattresses have neither.

Egg-box foam

Foam cut with an egg-box surface so air can move through the channels.

Fibreglass

A cheap fire barrier used in some imported mattresses. Harmless while sealed, dangerous if the cover comes off. We never use it; we use a woven barrier.

Foam-encapsulated edge

A firm foam frame around the springs so the sides do not collapse when you sit on the edge of the bed.

Gel-infused memory foam

Memory foam with gel mixed in. Slightly cooler for the first hour; still memory foam.

Graphite memory foam

Memory foam with graphite added and a more open structure, so heat moves away from you instead of building up.

Hardness

How much force it takes to press the foam down. Low hardness feels soft. It is separate from density, which is about lifespan.

Knitted stretch cover

A soft, stretchy, breathable top fabric that moves with the comfort layer instead of fighting it.

Latex

Rubber foam, natural or blended. Springier and cooler than memory foam.

Made to order

Built for you after you order, in 10 to 14 days, rather than pulled off a shelf. It is why tension is free and why nothing is rolled.

Memory foam

A dense foam that softens with your body heat and moulds to you. Comfortable and pressure-relieving, but it holds heat, which is why we keep it off the top of the cooler chapters.

Micro-springs

Small springs a few centimetres tall, in a layer above the main springs. They add a lively feel and let air through.

Motion isolation

How little you feel your partner move. Pocket springs carry some movement; a foam core carries almost none.

Natural fillings

Wool, cotton and silk layers that breathe and move moisture. They settle slightly in the first months, then stay; they do not sag like cheap foam.

One-sided

Sleep on one side only. Turn it head to toe every three months so it wears evenly. Do not flip it over.

Phase-change finish

A finish on the cover that absorbs heat as it warms and releases it as it cools, so the surface stays cooler for the first hour or so.

Pillow-top

A separate cushion of soft fillings stitched onto the top of the mattress: a plush surface over firm support, the hotel feel.

Pin-cored

Latex made with pin-holes through it, so air can move and the latex stays cool.

Plush memory foam

A soft, low-hardness memory foam: the sink-in feeling. In The Hotel Bed it sits under natural fibres so you get the sink without the heat.

Pocket springs

Steel coils each sewn into its own fabric pocket so they move on their own. That is why you feel less of your partner turning. The count is quoted for a king size.

Quilted

Quilted means the cover is stitched to a thin layer of padding. Unquilted means nothing between you and the layer underneath, which is cooler.

Side-stitched border

The border is stitched through to the springs, by hand or machine. The traditional sign of a well-made mattress; it keeps the edge firm for years.

Split tension

A different tension on each side of a king or super king, under one comfort layer, so there is no ridge in the middle.

Spring unit

The block of springs in the middle of the mattress. It does the supporting; the comfort layers on top do the feeling.

Steel edge

A steel rod along the top and bottom edges of the spring unit, the strongest way to stop the sides sagging.

Support foam (CMHR)

A springy support foam used under the comfort layer in UK-made mattresses. CMHR stands for combustion-modified high-resilience. The number after it is its density.

Talalay latex

Natural rubber foam made by the Talalay process: open, springy and cool. It does not take a body impression and it lasts.

Tencel

A soft fibre made from wood pulp. It moves moisture away from you and dries fast, which is why it is used for hot sleepers.

Tension

How firm the support underneath is. Medium suits most people; Firm is for heavier builds and front sleepers. The feel on top does not change. It is free.

The Soft Top

Our 5 cm topper in soft memory foam or Talalay latex, with a Tencel cover and corner straps. Makes a firm mattress plush on top.

Vented border

A breathable border fabric that lets air out of the spring unit as you move, so the mattress does not trap heat.

Wire gauge

The thickness of the spring wire in millimetres. Thicker is firmer and lasts longer. 1.8 mm is a typical medium; 2.0 mm is firm.

Zoned springs

The springs under your hips are firmer than the ones under your shoulders, so your spine stays level when you lie on your side.

A word we have not explained? Ask Chapter and we will add it here.